REFRAME - TERMS OF SERVICE Last updated: February 23, 2026 https://reframed.pro/legal/terms ================================================================================ By creating an account or using ReFrame, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our service. ================================================================================ 1. WHAT WE PROVIDE ReFrame provides: - AI Content: Professional resumes, LinkedIn profiles, and website copy - AI Headshots: Professional headshot generation using AI - Personal Websites: Customizable personal websites with hosting - Subscriptions: Ongoing hosting and custom domain support ================================================================================ 2. ACCOUNT REQUIREMENTS To use ReFrame, you must: - Be at least 18 years old - Provide accurate and complete information - Maintain the security of your account password - Notify us immediately of any unauthorized use You are responsible for all activity under your account. ================================================================================ 3. PRICING AND PAYMENT One-Time Packages: - Essentials: $79 - Complete: $129 - Premium: $199 Website Hosting Subscriptions: - Basic: $9/month or $90/year - Premium: $19/month or $190/year Student Discount: Students with a valid .edu email address receive 30% off all one-time packages. The discount is automatically applied at checkout. Payment Terms: - All prices are in USD - Payments are processed securely via Stripe - One-time packages are charged immediately upon purchase - Subscriptions are billed monthly or annually in advance - Subscriptions auto-renew unless cancelled before the renewal date ================================================================================ 4. REFUND POLICY See our Refund Policy at https://reframed.pro/legal/refund for full details. Summary: - One-time packages: 14-day money-back guarantee (before AI generation starts) - Subscriptions: Cancel anytime; no refunds for partial months/years ================================================================================ 5. ACCEPTABLE USE You agree NOT to: - Provide false or misleading information - Use the service for illegal purposes - Violate any applicable laws or regulations - Impersonate another person or entity - Upload content that infringes on others' rights - Upload malicious code, viruses, or harmful content - Attempt to gain unauthorized access to our systems - Scrape, copy, or reverse engineer our service - Resell or redistribute AI-generated content for commercial purposes ================================================================================ 6. INTELLECTUAL PROPERTY Your Content: You retain ownership of the information you provide. By using ReFrame, you grant us a license to use this content solely to provide our service. AI-Generated Content: You may: - Use the content for job applications, professional networking, and personal branding - Edit and customize the AI-generated content - Download and use the content across platforms You may NOT: - Claim the AI-generated headshots as your own photography work - Resell or license ReFrame-generated content to third parties - Use the content for commercial products or services without permission ReFrame's IP: ReFrame owns all rights to our website, app, logo, branding, software, and service. You may not copy, modify, or create derivative works without permission. ================================================================================ 7. AI SERVICES DISCLAIMER ReFrame uses third-party AI services (Anthropic Claude, Replicate) to generate content. While we strive for quality: - AI-generated content may contain errors or inaccuracies - You are responsible for reviewing and verifying all content before use - AI headshots are artistic representations and may not perfectly resemble you - We do not guarantee that AI-generated content will result in job offers or career success ALWAYS review and customize your resume, LinkedIn profile, and website before publishing or submitting to employers. ================================================================================ 8. WEBSITE HOSTING Uptime: We strive for 99.9% uptime but cannot guarantee uninterrupted service. Content Moderation: We reserve the right to remove or disable websites that violate these Terms. Custom Domains (Premium): You are responsible for purchasing and renewing your domain name, configuring DNS settings correctly, and maintaining domain ownership. ================================================================================ 9. SUBSCRIPTION CANCELLATION - You can cancel your subscription anytime from your billing dashboard - Cancellation takes effect at the end of the current billing period - Your website will be unpublished when your subscription expires - Data is retained for 30 days after cancellation for reactivation ================================================================================ 10. ACCOUNT TERMINATION By You: You can delete your account at any time. This will cancel active subscriptions, unpublish your website, and delete your personal data within 30 days. By Us: We may suspend or terminate your account for violations, fraudulent activity, failure to pay, or harm to our service or other users. ================================================================================ 11. DISCLAIMERS AND LIMITATIONS OF LIABILITY Service "As Is": ReFrame is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee uninterrupted service, specific results, or employment success. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. ================================================================================ 12. INDEMNIFICATION You agree to indemnify and hold ReFrame harmless from any claims, damages, or expenses arising from your use of the service, violations of these Terms, or content you publish. ================================================================================ 13. GOVERNING LAW AND DISPUTES These Terms are governed by the laws of [Your State/Country]. Dispute Resolution: 1. Contact us first to resolve the issue informally 2. If informal resolution fails, disputes will be resolved through binding arbitration 3. Class action waiver: disputes resolved individually, not as part of a class action ================================================================================ 14. CHANGES TO TERMS We may update these Terms from time to time. We will notify you of material changes via email or a notice on our website. Continued use after changes constitutes acceptance. ================================================================================ 15. CONTACT US Questions about these Terms: - Email: legal@reframed.pro - Address: [Your Business Address] ================================================================================ These Terms of Service are provided as a template and should be reviewed by a qualified attorney before use. (c) 2026 Reframed. All rights reserved.